Return Policy

Thank you for shopping with Southern Bound Kicks! We want to ensure that you have a satisfying experience with our products. If you receive an item that is not as described, we are happy to assist you with a return. Please read our return policy below:

1. Eligibility for Returns:

• Returns are accepted within [ 14 days] from the date of delivery.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Notifying Us:

• To initiate a return, please contact our customer service team at [your email address] within the specified return period.

• Provide your order number, a clear description of the issue, and photographic evidence if possible.

3. Return Shipping:

• Customers are responsible for the cost of return shipping.

• Please use a trackable shipping service and consider purchasing shipping insurance to ensure the safe return of the item.

4. Inspection and Refund:

• Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.

• If the return is approved, a refund will be processed to the original payment method within [number of days, e.g., 7 days].

5. Non-Returnable Items:

• Certain items are not eligible for return, including [list any non-returnable items, e.g., gift cards, downloadable software].

6. Exchanges:

• We do not offer direct exchanges. If you need a different item, please place a new order and return the original item for a refund.

7. Contact Information:

• For any questions or concerns regarding returns, please contact our customer service team at [your customer service email or phone number].

Please Note:

• Returns that do not meet our policy criteria may be subject to additional fees or may be refused.

Thank you for choosing Southern Bound Kicks! We appreciate your understanding and cooperation.